Rreviewmonster
For clinics, tradies & care providers

Happy clients. Quiet Google profile.

Clients tell you they'll leave a review, then life gets in the way. ReviewMonster emails every client after the job with your Google review link, follows up twice, and shows you who clicked. Fresh reviews keep arriving without anyone having to remember to ask.

Send my first review request ↗See how it works ↓

Free plan · No card · Pro NZ$39/mo + GST, cancel anytime

What you've tried

You've tried
to fix this.

None of these are bad ideas. They just all rely on someone remembering, or they cost more than the problem is worth.

  1. 01

    Asking at the end of the appointment

    Why it makes sense

    The client is right there and happy. It costs nothing.

    Why it stalls

    It only happens when whoever is at the desk remembers, on a day that isn't flat out. And the client still has to do it later, from memory.

  2. 02

    Review cards, QR codes and tap tiles

    Why it makes sense

    One tap and they're on your review page.

    Why it stalls

    The card goes home in a pocket. There's no reminder, and no record of who got one or whether it worked.

  3. 03

    A big all-in-one platform, or an agency

    Why it makes sense

    Someone else takes the job off your plate.

    Why it stalls

    Annual contracts, US-dollar pricing, and messaging, payments and AI features you'll never open, all to do one job.

The real problem

It's not effort.
It's that nobody owns the ask.

Your clients are willing. 62% of New Zealanders and 64% of Australians say they're likely to leave a review after a purchase.

What's missing is a fixed time to ask and a reminder when they forget. Without that, reviews come in on good weeks and stop on busy ones, however good the work is.

Source: Thryv Business Index & Consumer Report, AU/NZ, 2025.

What a quiet profile costs

Every quiet month
makes you look less busy.

New clients compare you with the business down the road in seconds. Google also says more reviews and positive ratings can help your local ranking.

74%

of consumers look for reviews written in the last three months.

Last year's great review barely counts.
47%

won't use a business with fewer than 20 reviews.

A small count reads as a small business.
97%

read reviews when choosing a local business.

Your profile is the first impression.
Source: BrightLocal Local Consumer Review Survey 2026 (1,002 US adults). Google Business Profile Help, “Improve your local ranking”.

Meet ReviewMonster

A review request that
runs after every job.

ReviewMonster owns the ask. It sends a short, friendly email when the work is done, follows up if it gets missed, and tracks what happens next.

  • An email campaign for your industry, already written
  • Your Google review link in every email
  • Sends, opens, clicks and reviews in one dashboard
  • Your existing Google reviews imported during setup
  1. 01

    Paste your Google review link

    Pick your industry, then choose a three-email or two-email campaign. Change any word you like.

  2. 02

    Add the client after the job

    A name and an email address. Add clients one at a time, or upload your customer list as a CSV.

  3. 03

    Press Activate

    The first email goes out on the next send run. Follow-ups arrive on day 3 and day 7, with a new chance to click each time.

What your clients get

The first email,
ready on day one.

This is a real template, not a mock-up. Choose your industry during setup and it's filled in with your business name and Google link.

The follow-ups
  1. Day 0How was your visit with us, Alex?
  2. Day 3Checking in after your visit
  3. Day 7One last request from Harbourside Dental

Templates for dental, cleaning, plumbing, landscaping, arborists and home services, plus a general version for everyone else. Turn any step off or change its timing.

What changes over time

From “we should ask more” to a habit that runs itself.

  1. This week

    The first clients get the email

    Every client you add gets the same friendly request, the same day, whether or not anyone remembers.

  2. Month one

    You can see what's working

    Who opened, who clicked through to Google, and which email in the sequence gets acted on.

  3. Month three

    Asking is just part of the job

    The request has gone out after every job for a quarter. Your profile starts to reflect the work you're actually doing, not just your best week.

Who's using it

Too busy
to ask.

Clinics and care providers run ReviewMonster because their best people are with clients, not chasing reviews.

Physio & remedial massage · Campbelltown, SA

Tu2 Physio & Remedial Massage

A practitioner-run clinic with no receptionist on site. There's no front desk to remember the ask, so the request has to go out on its own after each appointment.

Also running review requests
  • Thomastown PhysiotherapyPhysiotherapy clinic · Thomastown, VIC
  • Specialised LivingNDIS supported living · Werribee, VIC
  • PlanityBookkeeping & NDIS plan management · Denham Court, NSW
  • Care Connection Support ServicesDisability support services · Australia

Under the hood

No “reputation strategy”.
Just the screen.

A campaign is a short list of emails with a wait time before each one. You can read every word before anything sends.

CampaignsAfter each appointmentActive
  1. Wait 0 daysHow was your visit with us, {customer_name}?On
  2. Wait 3 daysChecking in after your visitOn
  3. Wait 7 daysOne last request from {business_name}Off
Emails sent64
Opened41
Clicked to Google19
Reviews collected12

Sample data

Setup
A three-field sign-up, then five short screens: industry, a quick tour, Google link, template and first client, and expected volume.
What you need
Your Google review link. It's the only required detail. No Google account connection, no IT.
Clients
Add them one at a time after each job, or upload a CSV with name and email columns.
Sending
Due emails go out in batches every hour by default. You can set it anywhere from every 5 minutes to every 4 hours.
Personalisation
{customer_name}, {business_name} and {review_url} are filled in automatically in every email.
Tracking
Delivered, opened, clicked and reviews collected, for each campaign.
Your history
Your existing public Google reviews are imported during setup, so the dashboard starts with your real numbers.
Channels
Email today. SMS is on the way.

The cost

One job,
priced like one job.

If Pro brings in one extra client a month, it has paid for itself. The free plan lets you find out before you pay anything.

OptionCostTermsFollows up for you?
ReviewMonsterFree, or NZ$39 / month + GSTMonthly, cancel anytimeYes, on day 3 and day 7
Asking in personFree—Only if someone remembers
Review cards & tap tilesAbout NZ$40 per cardOne-offNo
US review tools (NiceJob, GatherUp)US$75–99 / monthMonthly, billed in USDYes
Done-for-you review agenciesA$149–349 / monthMonth to monthYes
All-in-one suites (Podium, Birdeye)Not published; reported from US$300+ / monthTypically annual contractsYes
Entry prices as published by each provider or reported by third parties, September 2026. Check providers for current pricing.

No risk

Try it on your
next five clients.

Still unsure? Ask a human →

  • Start free, no card

    The free plan runs one campaign and sends 20 emails every 30 days.

  • Nothing sends until you say so

    Every campaign starts as a draft. Read and edit each email, then press Activate.

  • Pause with one click

    Busy season, holiday or change of plan? Pause the campaign and nothing goes out.

  • Monthly, not annual

    Cancel Pro from the Billing page. It stays active until the end of the month you paid for.

Will this annoy my clients?

Each client gets at most three short emails across a week, and you choose how many. Every email is written like a thank-you, not a sales pitch.

Do I need to connect my Google account?

No. Paste your Google review link during setup. We use it in the emails and to import your existing public reviews.

Can I send by text message?

Not yet. ReviewMonster sends by email today, and SMS is on the way.

My business isn't on the template list.

Pick “Something else” for a general template, or start from scratch. Clinics can also start from the dental template, which talks about visits and appointments.

Need to run it past a partner?

Here's what to tell
your practice manager.

  • It takes the ask off the front desk, so it happens after every job.
  • It costs less than one new client a month.
  • It's monthly, so if it doesn't work we cancel. No annual contract.
We're going to try ReviewMonster to ask every client for a Google review after their appointment. It sends up to three short emails over a week with our Google review link, so nobody on the team has to remember to ask. The free plan covers 20 emails every 30 days. Pro is NZ$39 + GST a month, with no contract, and we can pause or cancel anytime. Let's check the dashboard in a month to see how many clients clicked through.

Your next step

Ask your next client
without having to remember.

Create a free account, paste your Google review link and pick a template. Your first request can go out today.

Send my first review request ↗Free plan · No card · Questions? hello@reviewmonster.co.nz